Contact & Support

We're here. Talk to us.

Whether you have a question about a plan, need help with your wallet, want to speak with an advisor, or simply want to learn more — our global support team is ready. Human support, not bots.

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Our Offices

Visit us in person.

Global HQ
London
One Canada Square, 30th Floor
Canary Wharf, London E14 5AB
United Kingdom
Mon–Fri: 9:00 AM – 6:00 PM GMT
MENA Operations
Dubai
Gate Avenue, Level 14
Dubai International Financial Centre (DIFC)
Dubai, UAE
Sun–Thu: 9:00 AM – 6:00 PM GST
Asia-Pacific Hub
Singapore
Marina Bay Financial Centre, Tower 2
10 Marina Boulevard, Level 22
Singapore 018983
Mon–Fri: 9:00 AM – 6:00 PM SGT
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Regulated & Secure
Aurevex Capital Group is authorised and regulated by the FCA (UK, Ref: 982471) and registered with the SEC (US). All communications are encrypted and confidential.
Support Channels

Choose the channel that suits you.

Fastest
Live Chat

Connect instantly with a support specialist through our in-app live chat. Available on web and mobile. Average wait time under 90 seconds.

Response: < 90 seconds
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24 / 7
WhatsApp

Message us on WhatsApp anytime — day or night. Our support team operates across time zones to ensure you're never left waiting.

Response: Under 15 minutes
Message on WhatsApp  
Formal Enquiries
Email Support

For detailed queries, document submission, or formal correspondence. All emails are assigned a reference number and tracked to resolution.

Response: Within 4 hours
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Investment Advice
Book an Advisor

Schedule a free 30-minute strategy session with a dedicated Aurevex investment advisor. Personalised guidance on plans, markets, and portfolio goals.

Available: Mon–Fri, 9–6 GMT
Book a Call  

Ready to invest? Our team is here to guide you.